Join our team as an ERP Technical Support Specialist and play a vital role in enhancing and maintaining our ERP systems. If you’re passionate about troubleshooting, providing top-notch support, and working with cutting-edge ERP technologies, this is the job for you!
Responsibilities
As an ERP Technical Support Specialist, your key responsibilities will include:
- Providing technical and functional support for ERP systems, including troubleshooting, system testing, and resolving issues.
- Managing system administration tasks such as problem resolution, process mapping, and user training.
- Documenting complex processes and procedures for easy reference.
- Supporting ERP projects, including platform installations, upgrades, migrations, and integrations with cloud or mobile technologies.
- Ensuring data integrity and security to support reporting and internal controls.
- Maintaining accurate records and files for audit and compliance purposes.
- Assisting end-users by explaining technical procedures and resolving their queries effectively.
Qualifications
To excel in this role, candidates must have:
- Proficiency in software problem resolution and the ability to manage technical issues independently.
- Experience with software error analysis and correction strategies.
- Strong troubleshooting skills and the ability to resolve complex ERP-related issues.
- Excellent communication skills to explain technical processes to non-technical users.
- Familiarity with ERP system platforms and related technologies.
- The ability to work under pressure while providing exceptional customer service.
Benefits
We offer:
- A competitive salary package aligned with industry standards.
- Opportunities for professional growth through challenging ERP projects.
- A collaborative work environment that values innovation and expertise.
- The chance to work with a forward-thinking company committed to staying at the forefront of ERP solutions.
Applying Guide
Ready to advance your career? Follow these steps to apply:
- Prepare your updated CV highlighting relevant experience and skills.
- Email your CV to hr@anvininfo.com.
Take the first step toward an exciting new role. Apply now and help us optimize and grow our ERP systems!