We are a leading Developer & Property Management Company in Bahrain, and we are seeking a skilled Assistant Manager – Soft Services to help oversee and elevate our operations. This is a fantastic opportunity for an experienced professional to join a growing company and make a real impact.
Job Overview
As an Assistant Manager – Soft Services, you will be responsible for leading a team of 40–50 staff members in the cleaning and housekeeping operations of high-rise buildings, hotels, and residential towers. You will ensure the highest standards of service, manage daily operations, and support the development of your team to deliver excellent results.
Key Responsibilities
- Manage cleaning and housekeeping operations for high-rise buildings, hotels, and residential towers.
- Lead a team of 40–50 staff, ensuring proper schedules, task assignments, and adherence to checklists.
- Communicate regularly with staff, providing training and guidance on housekeeping best practices.
- Address resident complaints professionally and promptly, maintaining high customer satisfaction.
- Assess staff performance, conduct regular reviews, and ensure continuous improvement.
- Maintain inventory of cleaning supplies, tracking usage and planning for future stock needs.
- Ensure all cleaning and housekeeping standards are met, aligning with industry benchmarks.
- Analyze market trends and recommend changes to improve service delivery within budget constraints.
- Conduct briefings and training sessions to ensure staff is well-prepared and aligned with company standards.
Qualifications
- 8–12 years of experience in a similar role with a real estate developer background.
- Proven ability to manage large teams, with excellent communication and organizational skills.
- Strong problem-solving skills, especially in handling resident complaints and operational challenges.
- Experience in managing inventory and stock records.
- Fluent in English, with strong writing and communication skills.
- Proficiency in ERP/SAP software is a plus.
- A GCC or Bahrain driving license is mandatory.
Benefits
- Competitive salary based on experience.
- Opportunities for professional growth in a leading company.
- Comprehensive training and development programs.
- Work in a supportive and collaborative team environment.
- Health and insurance benefits.
How to Apply
If you’re a motivated and experienced professional with a passion for leading teams and ensuring top-quality service, we want to hear from you! To apply, please send your updated CV to gccrecruitment2022@gmail.com.
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